The HCI International 2021 (HCII2021) offers 19 affiliated conferences that can jointly and virtually be accessed…
Author: Anna Hermes
Emotions in Customer Experiences: Why It Is Important, and How Retailers Can Improve It
In the digital age, retailers compete through various sales channels, both online and offline, with the…
Customer Experience: The Importance for Retailers
Store closures, toughened safety regulations and lower availability of products: The COVID-19 crisis can have a…
PERFORM Contributes to the 15th International Business Informatics Congress in Potsdam, Germany
Exhibiting the conference’s theme “Changing Landscapes – Shaping Digital Transformation and its Impact”, two supervisors and…