PERFORM project organises the International Workshop on User Decision Support and Human Interaction in Digital Retail 2020 – WUDESHI-DR 2020, held in conjunction with the 4th International Conference on Computer-Human Interaction Research and Applications (CHIRA 2020): www.chira.scitevents.org/WUDESHI-DR.aspx.
Customer needs are changing towards omnichannel experiences. Digitalisation aims to provide enhanced experience during such shopping journeys along with digital technologies. The workshop welcomes contributions and aims to bring together academia and industry working on the intersection of Human-Computer Interaction and Digital Retail research and applications, which can help shape those omnichannel experiences.
The workshop is organised by our Work Package 4 members, Douglas Cirqueira, Gültekin Cakir, Somayeh Torkaman, and Albina Galiullina and chaired by Dr. Zohreh Pourzolfaghar, Douglas Cirqueira and Gültekin Cakir.
For complete details on the call for papers, see the information below.
User Decision Support and Human Interaction in Digital Retail
– WUDESHI-DR 2020
5 – 6 November 2020
We are pleased to announce the International Workshop on User Decision Support and Human Interaction in Digital Retail 2020, which aims to bring together academics and practitioners who work in the disciplines of Human-Computer Interaction, Decision Support Systems, and its applications in Digital Retail industry and research. The workshop will be held entirely online, on November 5 – 6, 2020, in conjunction with the 4th International Conference on Computer-Human Interaction Research and Applications (CHIRA 2020). Please see the following link for detailed information on WUDESHI-DR 2020: www.chira.scitevents.org/WUDESHI-DR.aspx.
The workshop is organized by members of the European Union’s Horizon 2020 project “Digital Retail PERFORM, a Marie Skłodowska-Curie Training Network” (grant agreement No. 765395): www.perform-network.eu and the Lero – the Science Foundation Ireland Research Centre for Software (www.lero.ie).
- Paper Submission: September 21, 2020
- Authors Notification: September 28, 2020
- Camera Ready and Registration: October 06, 2020
Dr. Zohreh Pourzolfaghar, Maynooth University, Ireland
Douglas Cirqueira, Dublin City University, Ireland
Gültekin Cakir, Maynooth University, Ireland
Digitalisation is transforming the retail industry into “Digital Retail”, a combination of traditional physical retailing and digital technologies. The retail landscape and customer needs are evolving towards omnichannel journeys. It is essential to understand how to shape technologies, address customer requirements, and create enriching shopping experiences in the omnichannel era. The aim of the workshop is bringing together research in the intersection of Human-Computer Interaction and Digital Retail, specifically in the field of tension of customer interaction with retail technologies and retailers interaction with decision support tools, which can bridge the gap for enabling and designing omnichannel and convenient shopping experiences to consumers.
Topics of Interest
The intersection of HCI and Digital Retail can bridge the gap for enabling and designing omnichannel and convenient shopping experiences to consumers and retailers equally. Topics of interest include, but are not limited to:
Customers interaction with retail technologies, such as
- Recommendation Systems;
- Shopping Assistants;
- Smart Mirrors;
- Payment Technologies;
- Augmented Reality;
- Social Media Platforms.
Retailers Interaction with Decision Support Tools, such as
- Business Intelligence Tools;
- Dashboards and KPIs;
- Artificial Intelligence and Explainable AI Applications for Decision-making in Retail;
- Social Media Analytics and Monitoring Tools in Retail;
- Decision Support Tools for Retail Strategies (e.g., Scorecards) and Operations (e.g., Pricing, Inventory Management, Logistics).
Prospective authors are invited to submit papers in any of the topics listed above. Instructions for preparing the manuscript are given below (Author’s Kit). Papers must be submitted electronically via the web-based submission system PRIMORIS.
All papers accepted and presented at the conference venue will be published in a special section of the conference proceedings book – under an ISBN reference, and available at the SCITEPRESS Digital Library (www.scitepress.org/DigitalLibrary), member of CrossRef (www.crossref.org), where every paper is given a DOI (Digital Object Identifier). The proceedings will be submitted to various international indexers, such as: Google Scholar, Scopus, EI (Elsevier Index), Semantic Scholar, DBLP, and others.
For further information and questions, please contact: